Frequently Asked Questions

Know Before You Go

Ride Park FAQ

Is Castle Park Closed?

No, Mini Golf and the Arcade are open. The Ride Park paused operations on November 2, 2026. See Today’s Hours >

Why is the ride park section of Castle Park closed?

We’re investing in Castle Park to create a reimagined experience for our guests and the Riverside community. The Ride Park has paused operations so we can plan and rebuild for the future. We’ll share more details as plans take shape.

How long will the Ride Park section be closed?

Our plans are evolving to create the best experience for our guests. We’re taking the time to plan the right rebuild and will share updates as plans take shape. Mini Golf and the Arcade will continue to welcome guests, and Buccaneer Cove Water Park will return during its May through September season.

What’s coming next for Castle Park?

We’re developing plans to expand and reimagine Castle Park. Follow us on social or watch your inbox for updates as those plans take shape.

Will Mini Golf, the Arcade, and Buccaneer Cove Water Park still be open?

Yes, Mini Golf and our newly upgraded Arcade will continue to welcome guests. Buccaneer Cove Water Park will return during its May through September season.

What's happening with Annual Passes?

Annual Pass sales are currently paused. Bronze, Silver, Platinum, and Elite passes remain valid for eligible experiences through November 1, subject to their existing terms and expiration dates. Annual Pass access will end beginning November 2. Passholders with unused time remaining as of November 2 will be eligible for a prorated refund for that unused portion.

How can I request an Annual Pass refund?

Please fill out a refund request with our Customer Experience team here:
Customer Service Request Form >

I have an unused Single Day ticket for a date after the Ride Park section closes. What happens?

You are eligible for a full refund for your unused ticket. Please fill out a refund request with our Customer Experience team here:
Customer Service Request Form >

I have an unused Any Day ticket that I planned to use after the Ride Park section closes. What happens?

You are eligible for a full refund for your unused ticket. Please fill out a refund request with our Customer Experience team here:
Customer Service Request Form >

Can I still book a birthday party?

Yes, Parties are available with Mini Golf and the Arcade.

Explore Parties >

General FAQ

Is there a fee for admission?

No General Admission Fee Required! Mini golf and arcade games are pay-to-play. Mini golf tickets and arcade cards are available for purchase at the ticket counter.

Is Parking free at Castle Park?

Parking is currently complimentary while the ride park is closed.

Is there shade?

There are areas throughout the park with seating and trees that give shade. In Buccaneer Cove Lounge, chairs are available on a first come, first served basis or you may choose to rent a private cabana for the day.

How do I get directions to Castle Park?

From San Diego to Los Angeles, and everywhere in-between, we ensure you won’t get lost when seeking our kingdom of fun! Please check our Directions page to figure out the best route!

What if I have a disability?

If you have a disability, please visit our Park Rules & Policies page or call us at (951) 785-3000 for information regarding accessibility and accommodations. Our staff members will inform you on which rides and attractions are appropriate for your abilities and help you make the most of your visit.

Do you allow smoking or alcoholic beverages?

No. Castle Park is a non-smoking facility and alcoholic beverages are not permitted. No tailgating is allowed.

Who should Lost Parents report to?

Should you become separated from your children, make arrangements to meet at the golf patio, located behind the arcade. If you need assistance finding your child, please contact one of our Castle Park team members so that security may assist you with your search.

Do you have a Rainy Day policy?

We have a Rainy Day Guarantee policy! If we close early while you are in the park, you can stop at Guest Relations on your way out to get a rain check ticket to visit another day.

My question isn’t answered here. How may I contact you?

You can use our easy to fill out contact form. We’ll answer any questions you have as quickly and completely as we can!

What if my party gets separated?

We recommend making meeting arrangements with your entire party prior to your visit, for example at the golf patio, located behind the arcade. If you need assistance finding your party, please see one of our Castle Park team members so that security may assist you with your search.

Do you have any baby changing stations?

Changing stations are available in all bathrooms.

Can I bring in my own food and drinks?

No outside food or beverage is permitted inside the park. Coolers are not permitted to be brought into the park.

Guests with special dietary needs or medical restrictions will be required to return to their vehicles to consume their specific food items. Coolers are not permitted to be brought into the park. Reentry to the park is allowed.
Guests are not permitted to bring in factory- sealed water bottles. Guests are welcome to bring in empty water bottles/cups to fill at our designated filling stations within the park.

Where can I get discount coupons?

For exclusive offers, events, and Castle Park news all in one place, please sign up for our Newsletter. Our discounts change all the time, so we’ll keep you up to date!