Guest Experience
Contact US
Whether you’re asking about a cabana reservation, planning a private event, following up on a recent visit, or tracking down a refund — we’ve got you covered. Our Guest Experience team is here to make sure every Castle Park visit goes exactly the way you want it to.
Get Customer Support, Your Way
Search our Help Center
Instant answers to the questions we hear most: cabana reservations, event bookings, refunds, promo codes, Groupon, gift cards, season passes, and more. Available 24/7.
Submit a Request Online
Need to share details about a recent visit, request a refund, or follow up on a booking? Submit a request and our Guest Experience team will review your details and follow up with a resolution.
Fill out this request for Lost & Found items:
Call for Assistance
Prefer to talk to someone? Call our Guest Experience team — we’ll pick up and sort it out. Reservations, feedback, or anything in between.
Guest Experience:
Availability: Mon–Sat 9AM–9PM · Sun 10AM–7PM ET
Visit us in
Riverside, CA
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3500 Polk Street
Riverside, CA 92505 -
Main Line
(951) 785-3000 -
Groups & Parties
(951) 373-4755
Located in the heart of Riverside, Castle Park is your all-in-one destination for family fun, birthday parties, and unforgettable group outings in Southern California. Whether you’re spending the day on thrilling amusement rides, testing your skills in the arcade, or enjoying a round of mini golf, Castle Park offers exciting entertainment for all ages. As one of the top attractions in Riverside, Castle Park is a must-visit for locals and visitors looking to create magical memories with friends and family.
Add on parking for your visit and save time at the gate!
Cash is not accepted at the Parking Booth. Purchase parking online in advance to save time. Mini-Golf and Arcade parking is free on days the Ride Park is closed. Please visit our Calendar & Hours page for hours of operation.